Goods exported by a transporter on your behalf

Where you have engaged the services of a cartage contractor (transport company) to export goods on your behalf, and the goods are not exported by yourself on your departure from South Africa, the VAT refund claim can only be submitted as a postal refund. In such a case you are required to submit the following documentation to our offices to enable us to process your VAT refund application: 

  1. The original tax invoice/s issued by the South African vendors in respect of the goods exported.
  2. A copy of your passport showing your personal details as well as your entry and exit stamps into and from South Africa.
  3. Should the invoices be issued in the name of a company:
    1. A copy of the Company’s trading license or certificate of incorporation;
    2. A letter of authorization, on a Company letterhead, authorizing an individual to lodge the claim on behalf of the Company;
    3. A copy of the authorized person’s passport.
  4. A copy of the invoice issued by the cartage contractor (transport company), reflecting the company’s South African VAT registration number.
  5. Documentary proof that the goods were declared for Customs purposes in your home country.
  6. A copy of the South African Bill of Export (SAD500) reflecting an original South African Customs endorsement.

Please note that your claim documentation must be RECEIVED by the VRA within 3 months from the date of export.

 All postal refund applications should be sent to:

PO Box 107 OR Tambo International Airport Post Office
1627, South Africa

Head Office
Address

Plot 206/1 High Road,
Pomona, Kempton Park

Postal : P O Box 107,
O.R Tambo International Airport,
1627, South Africa
Telephone :

(+27 11) 87 310 0200

Facsimile :

(+27 11) 86 503 9530

Website : http://www.taxrefunds.co.za

Email Addresses
General : info@taxrefunds.co.za
Botswana : botswana@taxrefunds.co.za
Swaziland : swaziland@taxrefunds.co.za
Namibia : namibia@taxrefunds.co.za
Other Countries : generalqueries@taxrefunds.co.za